Frequently Asked Questions

This is a live, end-to-end demo of Victor — an A.I. restaurant manager built by Stratos Digital. “Victor’s Soul Table” is a fictional soul-food restaurant we invented so the demo has something concrete to run. The menu, the prices, the phone line, the chat widget and the checkout all really work. See the full Victor product page →

No. This is a tech demo and no food is actually prepared. Place an order and you will get a real confirmation and a real payment link — that is the flow being demonstrated — but nothing is cooked, and there is nothing to collect. Please do not travel to the address on this site.

Yes — the floating chat widget in the bottom-right corner runs the same A.I. agent that would take real calls for a deployed restaurant. Try it: ask what’s on the menu, order an item, or just ask what Victor can do.

Yes. (501) 833-4751 rings Victor directly — same agent as the chat widget. Try ordering a plate, ask about hours, or test the edges (allergies, change orders, special requests).

Two easy ways: order online at the order page, or call (501) 833-4751 and Victor, our A.I. restaurant manager, will take your order and email you a secure payment link. Your order is confirmed once it’s paid.

Any time, day or night. The website takes orders around the clock, and Victor answers (501) 833-4751 24/7 — in English y español. Kitchen hours only affect when food is cooked and picked up, not when you can order.

Tuesday through Saturday, 11 AM–9 PM. Closed Sunday and Monday. Ordering online or by phone is open 24/7 regardless.

Two mains, a side, and a drink — $14.99 a plate. The pairing changes every weekday and is posted on the specials calendar, where you can preorder days ahead. The full menu is available every open day if you’d rather build your own plate.

Yes — where an item has ingredients listed, you can uncheck anything you don’t want at checkout. Removals are free; we don’t offer substitutions or additions right now. A few items are assembled ahead and served as-is; you’ll see the full ingredient list either way.

Absolutely — every main on the day’s menu gets its own card on the order page, each with its own quantity and its own ingredient checkboxes. Mix and match, customize each one, and check out once for everybody. Feeding a crowd? See Catering.

Every plate’s full ingredient list is shown when you order, and you can remove any ingredient you need to. In a live deployment, food is prepared in a single kitchen that handles common allergens (including dairy, eggs, and gluten), so no dish could be guaranteed allergen-free — you’d call (501) 833-4751 before ordering and talk it through. On this demo the question is moot: no food is prepared at all.

Pickup only — no delivery, in Little Rock or anywhere else.

Securely online through Stripe at checkout. Phone orders receive an emailed payment link that holds your spot for 15 minutes. We never take card numbers over the phone, and we never see your card details — Stripe handles them end to end.

Yes — the menu price is the full price. Sales tax is already included, so the amount you see is exactly what you’d pay. Nothing extra is added at checkout.

For a live deployment: because every plate is made fresh to order, all sales are final and refunds are handled case by case — you’d call (501) 833-4751 and we’d make it right. On this demo, no food is prepared, so if you were charged anything at all, contact us and it will be refunded in full.

Pickup runs 11 AM–9 PM, Tuesday through Saturday. You choose a 15-minute pickup window when you order.

425 West Capital Ave, Suite 1219, Little Rock, AR 72201. That is the address Victor quotes on the phone, and it is a demo address for a fictional restaurant — there is no order waiting and nobody expecting you, so please don’t travel there. Full detail on the Pickup Info page.

Three ways: tap the “I’ve arrived” button in your confirmation email, call (501) 833-4751 and tell Victor, or check in by text if you opted in when ordering. Any of them alerts the kitchen instantly.

Call (501) 833-4751 as early as you can and Victor will take care of it — he handles changes and cancellations on the line, not just new orders.

Yes — by request. Tell us what you’d like off the menu, how many servings, and the date on the Catering page, and we’ll come back with a quote. There’s no fixed catering price list; every request is priced individually. Catering needs at least 5 days’ notice.

Victor is our A.I. restaurant manager, on (501) 833-4751 and on the chat widget in the corner. He takes orders, checks on existing ones, quotes the menu and hours, handles changes and cancellations, and lets the kitchen know you’ve arrived. He speaks English and Spanish.

For a paying customer, Victor is configured against their actual menu, hours, phone line, POS, vendor relationships and brand voice. Stratos handles onboarding, weekly tuning, and ongoing oversight — see the product page for the managed-tier detail.

Yes — he routinely runs for small restaurant groups with separate menus, hours and floor plans per location. Each location is its own configuration; the owner sees a consolidated view across them.

Pricing is set per restaurant based on call volume, cover count, integrations needed, and scope. Book a discovery call and the team will quote specifically. For most independent restaurants it lands meaningfully below an additional front-of-house manager — and Victor is awake at 11pm when the reservations come in.

Use the form on the Meet Victor page, or book a discovery call from stratosdigital.ai/victor. The Stratos team will walk through your operation and show you what a Victor configured for your house would look like.